Medical Office Assistant

GENERAL SUMMARY OF DUTIES: Assist the Doctor’s Assistant with charts, test results, scheduling and precerting tests, and surgery paperwork while providing outstanding patient care and customer service. This position will progress into a doctor assistant.

Job Title: Medical Office Assistant (MOA)
Reports To: Operations Manager
Department: Doctor’s Assistants
FLSA: Non-Exempt
JOB Description PDF


ESSENTIAL FUNCTIONS:

  • Preparing information for surgeries
  • Preparing charts for office hours
  • Scheduling and requesting appointments, x-rays, tests, surgeries, depositions and prescriptions
  • Processing mail and filing
  • Other duties as assigned – i.e. covering physician’s calls for co-workers as needed.

EDUCATION: High school diploma or equivalent. Certificate or degree from accredited medical secretary program is preferred.
EXPERIENCE: One year of medical or medical office experience, and computer experience in a medical office setting. Knowledge of medical terminology, basic anatomy and physiology.

ENVIRONMENTAL/WORKING CONDITIONS: Work is performed in an office setting with some travel between offices. May be stressful at times due to multiple projects and priorities. May deal with angry or upset patients.
projects and priorities.

PHYSICAL/MENTAL DEMANDS: Work requires hand dexterity, stooping, bending, and sitting. Employee must possess visuals and auditory acuity in order to communicate with physicians, co-workers, patients and outside customers.

 

Hershey Office Patients: Please be aware of increase in traffic in the area this week 10/9/19 -10/11/19 due to the Antique Car Show.